Legal / privacy

Privacy Policy

Effective date: January 1, 2025. KeenPeak Knitworks respects the information shared by visitors, learners, and prospective customers.

Information we receive

When you contact us, we may receive your name, email address, phone number, and message. We use these details to understand your request and reply to it. We do not request sensitive personal information through the contact form.

Browser storage

The catalog uses localStorage to remember tracked course IDs, cart quantities, theme preference, and cookie-banner preference. These values remain in your browser and are not sent to KeenPeak Knitworks by this static demonstration.

How information is used

Information submitted through a functioning server endpoint may be used to answer support questions, administer course access, maintain service security, and communicate about a requested interaction. We do not sell personal information or use it to make sensitive inferences.

Service providers and retention

We may use hosting, email, and security providers necessary to operate the service. Information is retained only as long as reasonably needed for the stated purpose, legal obligations, dispute resolution, and recordkeeping.

Your choices

You may ask what personal information we hold, request correction, or ask for deletion where applicable. Contact [email protected] with a clear request. We may need to verify identity before acting.

Security and changes

We use reasonable administrative and technical safeguards, but no internet transmission is guaranteed to be completely secure. We may update this policy and will publish the revised effective date on this page.

Contact

Questions can be sent to [email protected] or +1 (415) 555-0186.